Freelance BBS - Alexandra Hutton : Administrative support

Alexandra Hutton : Administrative support

EU: other locations; Posted: 05/Nov/2006

CONTACT

free login to see contact info

QUALIFICATIONS

Skills: Customer Service-related, Secretary, Translation;PC: MS OFFICE, basic SPSS, HTML,
Clients: Last employer: Vodafone Romania S.A( I was a full-time on-site employee)
Education: Other ; 2 years experience.

RATES

price negotiable

DETAILS

I would like to get involved in projects that are work-at-home based and in which I can apply my experience, skills. I am open to learning new things.

Personal Skills and Competences: -Native Language: Romanian -Foreign Languages: Hungarian- SECOND MOTHER TONGUE ;English- speaking: advanced ;reading: advanced; writing: advanced ;French- speaking: medium; reading: advanced; writing: medium ;Italian- speaking: beginner; reading: beginner; writing: beginner -Computer Skills: Word, Excel, PowerPoint, Outlook, Internet, basic SPSS, HTML,learning PHP -Other: Planning aptitudes, ability to work both in team and alone, working in shifts, ability to learn complex procedures and computer software in a limited period of time

Work experience:

- CUSTOMER SERVICE REPRESENTATIVE 11.07.2005- 09.08.2006

Company : VODAFONE ROMANIA S.A.(member of VODAFONE GROUP PLC.) 15, Piata Charles de Gaulle 1st Sector, Bucharest, Romania; web: www.vodafone.ro

Responsibilities: As a Customer Service Representative, my tasks were customer-oriented. The major one was providing inbound support by phone to Vodafone postpaid and prepaid customers both in English and Romanian. Support requires knowledge of all products and services , as well as troubleshooting. As a plus, I handled both residential and corporate customers and as Hungarian is my mother-tongue I was also part of a special languages department and provided support in Hungarian.

Recommendations: Delia Parvulescu. Delia was my Team Leader, that is my direct manager who monitored my activity.

- INTERVIEW OPERATOR 06.16.2005 - 07.05.2005 Company: The Center for Education and Professional Developement Step by Step 16 bis, Ghe. Dem Teodorescu Street, 3rd Sector, Bucharest Phone: 021 323.79.19; Web: www.stepbystep.ro Responsibilities: Interview operator/field worker in a national survey. My duties were to find the target group by a set criterion and then to have an interview with them following a complex questionnaire. Recommendations: Ecaterina Stativa-Senior Researcher-provided training before field work -personally supervised the activity on the field

- TRANSLATOR 11.17.2003 - 07.05.2004 Company : S.C. METAMOB S.R.L SATU MARE 74, Aurel Vlaicu Street, Satu Mare Phone: 0261.711.511; Web: www.metamob.ro

Responsibilities: Translation from English into Romanian and vice versa of all texts within the company. Mainly technical texts-forestry industry, but also financial agreements, correspondence with the international partners of the company. SECRETARY of the company during the second shift(3pm-11pm), performing operations on company database, relations with customers and messenger services. Recommendations: Robotin Iuliu, Manager. Mr. Robotin is the Sales Manager of the company. He gave me all the tasks related to financial matters.