Alexandra Hutton : Administrative support
EU: other locations; Posted: 05/Nov/2006
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Skills: Customer Service-related, Secretary, Translation;PC: MS OFFICE, basic SPSS, HTML,
Clients: Last employer: Vodafone Romania S.A( I was a full-time on-site employee)
2 years experience.
I would like to get involved in projects that are work-at-home based and in which I can apply my experience, skills. I am open to learning new things.
Personal Skills and Competences:
-Native Language: Romanian
-Foreign Languages: Hungarian- SECOND MOTHER TONGUE
;English- speaking: advanced ;reading: advanced; writing: advanced
;French- speaking: medium; reading: advanced; writing: medium
;Italian- speaking: beginner; reading: beginner; writing: beginner
-Computer Skills: Word, Excel, PowerPoint, Outlook, Internet, basic SPSS, HTML,learning PHP
-Other: Planning aptitudes, ability to work both in team and alone, working in shifts,
ability to learn complex procedures and computer software in a limited period of time
- CUSTOMER SERVICE REPRESENTATIVE 11.07.2005- 09.08.2006
Company : VODAFONE ROMANIA S.A.(member of VODAFONE GROUP PLC.)
15, Piata Charles de Gaulle
1st Sector, Bucharest, Romania;
As a Customer Service Representative, my tasks were customer-oriented. The major one was providing inbound support by phone to Vodafone postpaid and prepaid customers both in English and Romanian. Support requires knowledge of all products and services , as well as troubleshooting. As a plus, I handled both residential and corporate customers and as Hungarian is my mother-tongue I was also part of a special languages department and provided support in Hungarian.
Delia was my Team Leader, that is my direct manager who monitored my activity.
- INTERVIEW OPERATOR 06.16.2005 - 07.05.2005
Company: The Center for Education and Professional Developement Step by Step
16 bis, Ghe. Dem Teodorescu Street, 3rd Sector, Bucharest
Phone: 021 323.79.19; Web: www.stepbystep.ro
Interview operator/field worker in a national survey.
My duties were to find the target group by a set criterion and then to have an interview with them following a complex questionnaire.
Ecaterina Stativa-Senior Researcher-provided training before field work
-personally supervised the activity on the field
- TRANSLATOR 11.17.2003 - 07.05.2004
Company : S.C. METAMOB S.R.L SATU MARE
74, Aurel Vlaicu Street, Satu Mare
Phone: 0261.711.511; Web: www.metamob.ro
Translation from English into Romanian and vice versa of all texts within the company.
Mainly technical texts-forestry industry, but also financial agreements, correspondence with the international partners of the company.
SECRETARY of the company during the second shift(3pm-11pm), performing operations on company database, relations with customers and messenger services.
Robotin Iuliu, Manager.
Mr. Robotin is the Sales Manager of the company.
He gave me all the tasks related to financial matters.